![]() ![]() The agent pulls the Agreement card and verifies the information to confirm the guest's identify.The agent does not take the guest's key at this time. The front desk agent asks for the guest's name. The guest wishes to access his/her key and requests access.Procedures for Accessing the box: When a guest wishes to access his/her box, the following procedures must be followed After locking the box, the agent returns the guest key and secures the control key. The guest returns the tray to the agent, along with his/her box key. The guest places his/her property into the tray. The box tray is removed by the agent and given to the guest along with his/her key. The agent unlocks the box by inserting the guest key and control. The guest is escorted to the safe deposit box area. The agent hands the box key to the guest and informs him/her about the ''one-key policy'' and the fee for drilling if a key is lost. The front desk agent checks the card for completeness, fills in time and date of box issuance, and signs the card. The registered guest completes the Safe Deposit Box Agreement. ![]() The property's control key is not to be kept The key to this cabinet is to be on the MOD/designate key ring at all times. Safe Deposit Box Keys: Guest keys for boxes are to be kept in a locked key cabinet until issued. Note: You can also download the sample safe deposit box card from here. The dollar amount stated must be the same as the state statute. Limits of liability for safe deposit boxes should beġ) In writing on the Safe Deposit Box Agreement card (along with state statute reference number),Ģ) Posted over the safe deposit boxes, andģ) Placed on the inside lid of the safe deposit box tray. Limits of liability: Each Hotel should define specific limits for monetary liability of a registered guest's property.
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